Customer Support
We're Here to Help
Have questions about costume sizing, shipping times, or your order? Our U.S.-based team responds within 24 business hours.
Email Support
support@chinastoreusa.com
Fastest response for order tracking & changes.
Service Hours
Mon–Fri: 9:00 AM – 7:00 PM EST
Weekend support available for urgent pre-Halloween inquiries.
Fulfillment Hubs
West Coast: Ontario, CA 91761
East Coast: Edison, NJ 08817
East Coast: Edison, NJ 08817